Monday February 19 - Sf. Gheorghe & Thursday February 22 - Cluj

Participants Registration

Welcome

Programme Introduction

Introduction of ITC Staff

Introduction of BMSC Consultants

Introduction of Participants

Osman Atac, Chief, Enterprise Management Development Section (EMDS), ITC

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

Paul Kelly, Senior Trade Information Officer, ITC

Session 1

Introduction to Business Management

Osman Atac, Chief, EMDS, ITC

Coffee break

Session 2

The BMS Paradigm and Business Ideas

The Structure of a Business

Calin Mirea/Mircea Vuici, BMSC Consultants

Osman Atac, Chief, EMDS, ITC

Lunch

Session 3

BMS: Smart Objectives

Managing a Business: Resources and Activities

Daniela Cernea, BMSC Consultant

Osman Atac, Chief, EMDS, ITC

Coffee break

Session 4

Managing a Business: A Complex Job

Summary - Questions & Answers

Gabriela Tudan, BMSC Consultant

Osman Atac, Chief, EMDS, ITC

Tuesday February 20 - Sf. Gheorghe & Friday February 23 - Cluj

Session 5

The BMS as a Common Language

Frequently Asked Questions of the BMS

Damian Dragomir, BMSC Consultant

4 BMSC Consultants

Coffee break

Session 6

The role of information as a resource for SMEs

Paul Kelly, Senior Trade Information Officer, ITC

Lunch

Session 7

The role of information as a resource for SMEs

Paul Kelly, Senior Trade Information Officer, ITC

Coffee break

Session 8

How to design support services for SMEs

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

Q & A - Conclusion

Osman Atac, Chief, EMDS, ITC

Stefania Casappa, Senior Trade Training Officer, ITC

Paul Kelly, Senior Trade Information Officer, ITC

BMSC Consultants

Wednesday February 21 - Sf. Gheorghe & Monday February 26 - Cluj

Session 1 - The goals of a business and SME competitiveness: The importance of strategy

Stefania Casappa, Senior Trade Training Officer, ITC

Coffee break

Session 2 - Defining a business

Ann Penistan, BMS Specialist, ITC

Lunch

Session 3 - Strategy Design

Stefania Casappa, Senior Trade Training Officer, ITC

Coffee break

Session 4 - Compass: Software Tool for Strategy Design

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

BMSC Consultants (in 4 groups)

Thursday February 22 - Sf. Gheorghe & Tuesday February 27 - Cluj

Session 5 - Strategy Planning

Ann Penistan, BMS Specialist, ITC

Coffee break

Session 6 - Compass: Software Tool for Strategy Planning

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

BMSC Consultants (in 4 groups)

Lunch

Session 7 - Compass and Strategy: Practise and Cases

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

BMSC Consultants (in 4 groups)

Coffee break

Session 8 - Q&A/Fieldwork explanation/Next workshop

Stefania Casappa, Senior Trade Training Officer, ITC

Ann Penistan, BMS Specialist, ITC

BMSC Consultants