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ICD Group to ICD Group Overflow Feature

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ICD Group to ICD Group Overflow Feature

 

Current Spec

 

 

 

 

 

 

 

 

 

 

 

  • All ext set to immediate ring
  • All ext ring upon call arrival
 
  • All ext set to immediate ring
  • Only 105 & 106 ring upon intercept arrival
 
 



 

 

 

 


Desired Spec

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


  • In current state it is possible to make all extensions ring in group B by enabling call waiting from CO, however this is not always desirable as in actual customer situation detailed below:-


  • Customer wishes for main number to be DDI to his extension only (Ext 202).
  • If busy then FWD to 201. (This is achieved by setting Idle station hunt group ).
  • Ext 202 has FWD N/A set to ICD Group. However ext 202 will not ring when call is forwarded. 

Problem : If enable call waiting from CO which will make ext 202 ring in group, then extension will never be busy so no FWD busy function!

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