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In addition to Microsoft Management Console (MMC) snap-ins, Exchange System Manager, and Active Directory Users and Computers, there are a host of tools that you can use to manage and troubleshoot a Microsoft Exchange Server 2003 organization. Some of these tools are installed with Microsoft Windows, some with Exchange, and others can be found at the Exchange Server 2003 Tools and Update Web site (https://www.microsoft.com/exchange/2003/updates). The following table lists these tools. However, be aware that not all tools are supported.
Warning
Some tools can cause serious, sometimes irreversible, problems if
used incorrectly. Before using tools in your production environment, always
familiarize yourself with them on test servers first. Be sure to read the
documentation associated with any tool and familiarize yourself
with the risks involved.
Table A.1 Exchange Tools
|
Tool name |
Description |
Run from |
Install from |
|
Active Directory Account
Cleanup Wizard |
Use to find and merge multiple accounts in Active Directory that refer to the same person. |
Start |
Installed during Exchange setup. |
|
Active
Directory Connector Services |
Use to replicate Exchange 5.5 directory objects to Active Directory. |
Start |
Exchange CD <drive>:ADCi386setup.exe |
|
Active Directory Users and
Computers |
Use this MMC snap-in to manage mail recipients and other Active Directory objects. |
Start |
Installed during Exchange setup. |
|
Address Rewrite |
Use to rewrite return e-mail addresses on outgoing messages routed from non-Exchange mail systems to Exchange and destined outside of the organization. |
Command prompt |
|
|
ADSI Edit |
Use for low level editing of Active Directory. |
<drive>:Program FilesSupport Tools |
Windows Server 2003 CD <drive>:supporttoolssuptools.msi |
|
Application Deployment
Wizard |
Use to package and deploy Exchange store applications on the Exchange store. |
Start |
|
|
Application Security Module |
Use to access and modify XML content provided by the security descriptor. |
<drive>:Program FilesExchange SDKSDKSamplesSecurity |
https://msdn.microsoft.com/exchange Download Exchange 2003 SDK Documentation and Samples |
|
ArchiveSink |
Use to archive message and log information about messages sent to or received by an Exchange server. |
Command prompt |
|
|
Authoritative Restore |
Use to force a restored directory database to replicate to other servers after restoring from a backup. This tool should only be used when instructed by Microsoft Product Support Services. |
Command prompt Must be installed to exchsrvrbin |
|
|
Cluster Administrator |
Use to configure, control, and monitor clusters. |
Start |
In Windows Server 2003, installed by default. In Windows 2000 Server, installed when Cluster Service component is selected during setup. |
|
Disable Certificate
Verification Not recommended for production environments. |
Use in test environments to disable certificate authentication for Microsoft Outlook Mobile Access. |
Install and run on the mobile device. |
|
|
DNS Resolver (DNSDiag) |
Use to troubleshoot Domain Name System (DNS) issues. The tool simulates the Simple Mail Transfer Protocol (SMTP) service's internal code-path and prints diagnostic messages that indicate how the DNS resolution is proceeding. |
Command prompt Must be installed to <drive>:windowssystem32inetsrv |
|
|
Error Code Look-up |
Use to determine error values from decimal and hexadecimal error codes in Windows products. |
Command Prompt |
|
|
Event Viewer |
Use this MMC snap-in to view logged events, such as errors and warnings. |
Start |
Installed during Windows setup. |
|
Exchange 2003
Management Pack |
Use to monitor the performance, availability, and security of Microsoft Exchange Server 2003, alerting you to events that have a direct impact on server availability, while filtering out events that require no action. |
Microsoft Operations Manager |
https://www.microsoft.com/exchange/2003/updates Requires Microsoft Operations Manager. For more information about Microsoft Operations Manager, see https://www.microsoft.com/mom/. |
|
Exchange Explorer |
Use to explore Exchange store folders, items, and their property values. Create property and content class definitions and configure their schema scope. |
Start |
|
|
Exchange Server Database
Utilities |
Use to perform offline database procedures, such as defragmentation and integrity checking. |
<drive>:Program FilesExchsrvrbin |
Installed during Exchange setup. |
|
Exchange Deployment Tools |
Use this guide to review the recommended steps and tools that help you successfully install Exchange Server 2003. |
Run from Exchange CD |
Exchange CD <drive>:supportExDeploy -or- |
|
Exchange Server Migration
Wizard |
Use to migrate user accounts to Exchange 2003. |
Start |
Installed during Exchange setup. |
|
Exchange Store Event Sink
Wizard |
Use to create a Microsoft Visual Basic project for a Component Object Model (COM) class of correctly implemented event interfaces, and a module of functions and routines that use event sink support interfaces. |
Microsoft Visual Basic |
https://go.microsoft.com/fwlink/?LinkId=18614 (Use the Add-In Manager in Visual Basic to make the Event Sink Wizard available on the Visual Basic Add-Ins menu.) |
|
Exchange Store TreeView
Control |
Use to display a hierarchical list of node objects that corresponds to folders in the Exchange store. |
<drive>:Program FilesExchange SDKToolsExchExplorer |
https://go.microsoft.com/fwlink/?LinkId=18614 Run ExchTools.msi after downloading. |
|
Exchange Stress and Performance 2003 |
Use to test stress and performance. This tool simulates large numbers of client sessions, by concurrently accessing one or more protocol servers. |
Command prompt |
2003 version: https://www.microsoft.com/exchange/2003/updates 2000 version: https://go.microsoft.com/fwlink/?LinkId=1709 |
|
Exchange System Manager |
Use this MMC snap-in to provide a graphical view of an Exchange organization where you can perform many administrative tasks. |
Start All Programs Microsoft Exchange System Manager |
Installed during Exchange setup. |
|
Exchange Workflow
Configuration Scripts |
Use wfsetup.vbs to configure the server for correct workflow functionality. Use addwfrole.vbs to add users to workflow event sink security roles. |
Command prompt |
|
|
GUIDGen |
Use to generate globally unique identifiers (GUIDs). |
Command prompt |
|
|
Information Store
Integrity Checker |
Use to find and eliminate errors in the public and private information store databases. Intended for disaster recovery situations and not for routine maintenance. |
Command prompt |
Exchange CD <drive>:setupi386exchangebin |
|
Information Store Viewer
(MDBVU32) |
Use to view or set details about a user's message storage files. These files are the private information store, the personal folder file (.pst file), and the offline folder file (.ost file). |
Command prompt |
|
|
Internet Information
Services (IIS) Manager |
Use to configure Outlook Web Access settings. |
Start |
Add/Remove Programs |
|
Inter-Organization
Replication |
Use to replicate public folder information (including free/busy information) between Exchange organizations. Can be used between forests. |
Command prompt |
https://www.microsoft.com/exchange/2003/updates |
|
Jetstress |
Use for stress testing the Exchange database engine. |
Command prompt |
|
|
LDP |
Use to perform Lightweight Directory Access Protocol (LDAP) searches against Active Directory. |
<drive>:Program FilesSupport Tools |
Windows Server 2003 CD <drive>:supporttools |
|
Load Simulator (LoadSim) |
Use as a benchmarking tool to test the response of servers to mail loads. |
For setup and installation instructions, see https://go.microsoft.com/fwlink/?LinkID=1710 |
2003 version: https://www.microsoft.com/exchange/2003/updates 2000 version: https://go.microsoft.com/fwlink/?LinkId=1710 |
|
Mailbox Merge Wizard
(ExMerge) |
Use to extract data from mailboxes on an Exchange server, and then merge that data into mailboxes on another Exchange server. |
Command prompt |
|
|
Managed Exchange TreeView
Control |
Use in managed Windows applications to display a hierarchical list of nodes that correspond to a mail or public folder hierarchy. Add, delete, and move folders in the Exchange store. |
<drive>:Program FilesExchange SDKToolsExchTreeViewControl |
https://go.microsoft.com/fwlink/?LinkId=18614 To use this tool, you must add a reference to it in a Microsoft Visual Studio .NET project, and then add it to the toolbox in the project. |
|
Microsoft Baseline Security Analyzer (MBSA) GUI: Command Line: (mbsacli.exe) |
Use to scan local or remote systems for common misconfigurations and to check for security best practices. |
Command prompt |
|
|
Importer for Lotus cc:Mail
Archives |
Use to import Lotus cc:Mail archive files to folders in an Exchange 2003 mailbox store or to one or more .pst files. |
Command prompt |
|
|
MTA Check |
Use when MTA will not start, due to corruption or suspected corruption in the MTA database. This tool provides a soft recovery of a corrupted MTA database. |
Command prompt |
|
|
Network Monitor |
Use to diagnose issues with server connectivity. |
Start |
Add/Remove Programs |
|
Performance Monitor |
Use for establishing a baseline of performance and for troubleshooting performance issues. |
Start |
Installed during Windows setup. |
|
PFMigrate |
Use to migrate public folders from Exchange 5.5 to Exchange 2003. Can also be used to move the offline address book, Schedule+ Free/Busy folder, and organization forms. |
Command prompt |
Exchange CD <drive>:supportExDeploy |
|
RPC |
Use to confirm the RPC connectivity between the computer running Microsoft Exchange Server and any of the client workstations on the network. |
Command prompt |
|
|
SMTP Internet Protocol Restriction and Accept/Deny List Configuration (ExIpsec.dll) |
Use to programmatically set Internet Protocol (IP) restrictions on an SMTP virtual server. Programmatically add IP addresses on the global accept and deny lists for connection filtering. |
Running exipsec.exe installs the necessary DLL so that you can access the COM object from the script you create. |
|
|
Telnet |
Use to troubleshoot Exchange mail flow. |
Command prompt |
Installed during Windows setup. |
|
WinRoute |
Use to connect to the link state port (TCP/IP 691) on an Exchange server and extract the link state information for an organization. |
Command prompt |
|
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