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The manager


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TERMENI importanti pentru acest document

The manager

1.1. Lead-in

Consider the following questions:

  1. What makes a good manager?
  2. What makes good communication at work?
  3. What makes teamwork successful?
  4. Could you be a good manager? Explain.
  5. Could you be a good team worker? Explain.


Collaborative Team Leadership (1)

Teams work best when team members share both mutual accountability and leadership responsibilities. The challenge of team leadership, however, even when there is a formally designated “team leader,” is to collaborate in the leadership process.

Since leadership and collaboration are often presented and experienced as opposing dynamics, most people have no frame of reference for collaborative team leadership. However, this shared, interdependent style of “taking the lead” and then “handing it off” must be used by team members if they are intent on high performance, productivity and success.

Collaborative team leadership is built on three key assumptions:

Effective collaboration requires strong, individual leadership. Personal leadership skills are a prerequisite for effective team performance, and people will never be able to work successfully in teams if leaders at all levels do not model collaboration.

Mutual accountability depends on individual accountability. Team members cannot meet shared goals if they can’t fulfil their own personal responsibilities.

A team can maintain control only by sharing control. If team members struggle to distraction and compete against one another to “win,” they will all lose.

To master collaborative leadership, team members must think beyond their past experience and expectations. Collaborative team leadership suggests that in a mutually-accountable, interdependent work environment, a team member must be able to take a calm, clear personal position and use personal influence in precise, focused, yet flexible ways.

As leadership roles shift around task requirements, team members must be able both to take the lead and share the lead in a fluid manner. To communicate such reciprocal respect and support, they must also develop a sophisticated awareness of group process and other skill sets, including:

Understand values and behaviours required in a collaborative team environment.

Recognize and seize opportunities to both lead and to follow.

Develop skills to move comfortably and successfully into either role.


1.3. Vocabulary development

Match the following words and phrases from the text with their right definitions

  1. intent (adj.)
  1. management, control, guidance
  1. goal
  1. take advantage of favourable circumstances
  1. performance
  1. joint, reciprocated, reciprocal
  1. prerequisite
  1. move, transfer, reallocate
  1. fulfil (v.)
  1. answerability, liability, responsibility
  1. mutual
  1. split, distribute, communicate, part
  1. seize opportunities
  1. consciousness, responsiveness
  1. accountability
  1. obey, meet the terms
  1. leadership
  1. concentrating
  1. share (v.)
  1. achievement, accomplishment, success
  1. shift (v.)
  1. requirement, condition
  1. awareness
  1. objective, target, aspiration

Fill in the blanks in the following sentences with a word derived from the word given at the end of each sentence:

1. This should be a viable of good management.


2. All executives involved in the project did their job to the best of their .


3. Given the very few clues we have, this is a hardly flaw in our business plan.


4. In order to be a businesswoman, you have to be acquainted with the main issues of inter-gender communication.


5. Unfortunately, I cannot attach too much to your statistics.


6. Good is essential for the success of any kind of business.


7. One shouldn’t elude when dealing with serious occupational tasks.


8. His greatest is that of being a flawless leader.


9. I would like to specify that we are behind schedule.


10. The effort which you put into our project will turn out to be an invaluable .


11. Acting in with present legislation will prevent any problems with the authorities.


12. The for this initiative to become fruitful are that all of you should work overtime.


13. At the trade fair last year, our company received an award for .


14. talent is supposed to be in-born rather than acquired.


15. Thanks to our intervention, the company didn’t go bankrupt.


1.3.3. Fill in the blanks with ten of the following fifteen phrasal verbs from the list. Use the remaining five in sentences of your own. You may want to consult a dictionary for the meaning of certain verbs.

call back call upon call for call up call out

set out set back set forth set off set aside

bring forth bring back bring about bring out bring up

  1. We had to the help of a consulting firm in order to solve our queries regarding auditing.
  2. They finally to invite their business partners to the annual conference on regional development.
  3. I’m sorry to the subject of solvency but I’m afraid we have to deal with this issue as well.
  4. Given that the new procedure failed, he decided to the previous one.
  5. Please, don’t hesitate to me as soon as you’ve got word from our main investor.
  6. I suppose we will have to our differences and concentrate our efforts on solving the problem in hand.
  7. I wouldn’t like the problem of travel costs to you in your intention to take part in this year’s trade fair.
  8. Following the news of the market crash, desperate firm owners began to for help through all media.
  9. I am sorry that Mr. Brown is not in his office now, but please don’t hesitate to in an hour.
  10. The new management restructuring has significant changes in the company’s policy.

1.4. Language focus: Reflexive Pronouns

Reflexive Pronouns

Look at the following example of a reflexive pronoun:

They are thus called upon to commit themselves to maximum performance and investment of their full potential in teams and project.

Fill in with the suitable reflexive pronoun forms:










Fill in the blanks with the right reflexive pronouns.

  1. You should commit more to our line of action.
  2. She couldn’t find a better position.
  3. I should have more confidence in when it comes to work involvement.
  4. He keeps deluding about how efficient a manager he is.
  5. The firm didn’t manage to protect from cut-throat competition.
  6. We should show more consideration to when we have to deal with unscrupulous business partners like them.
  7. I doubt whether they have given a second chance to set things straight in the department affairs.

Pair work

Ask questions to find out whether your partner has the necessary qualities to become a good team worker. You may wish to refer to hypothetical situations in order to identify their personality traits.

Writing. In not more than 300 words, describe the leader that you admire most.

Politica de confidentialitate



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