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ROBOT OPERATOR for MX-1 TELEPHONE SYSTEMS - PROGRAMMING MANUAL

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NORTHERN ELECTRIC TELEKOMUNIKASYON A.S.

RX-1

ROBOT OPERATOR

for

MX-1 TELEPHONE SYSTEMS

PROGRAMMING MANUAL

CONTENTS

ENTRY/EXIT TO RX-1 PROGRAMMING MODE  3

PROGRAMMING OF NUMBERS  4

NUMBERS THAT CAN BE PROGRAMMED 4

PROGRAMMING OF NUMBERS 4

SOME EXAMPLES  5

MAINTENANCE CODES 6

3.1.MAINTENANCE CODES 6

USAGE OF MAINTENANCE CODES 6

INACTIVATING ALARM MESSAGE 6

ACTIVATING ALARM MESSAGE 7

RESETING RX-1  7

INITIALIZING RX-1  7

SOME EXAMPLES  7

DATA PROGRAMMING 8

PROGRAMMABLE DATA  8

PROGRAMMING NUMBER OF RING/TONE 8

PROGRAMMING RING/TONE INFORMATION 9

DEFINING CADENCE INFORMATION 9

RX-1 TECHNICAL FEATURES  12

1. ENTRY/EXIT TO THE RX-1 PROGRAMMING MODE

You can enter into the programming mode either by dialing the extension number of RX-1 or by dialing * when you hear the welcoming message, locally or remotely. In addition to this you can also enter into the programming mode when you hear the first ring after the process of INIT.

Entering into the programming mode by dialing the extension number of RX-1:

1. Pick up the receiver and dial the extension number of RX-1.

2. After the programmed number of rings (default is two), RX-1 enters into the programming mode which is confirmed by a single Beep. At this moment, the red lead should be on. When you hear the first Beep you must enter the RX-1 program password.

3. After the first Beep you have 10 seconds to enter the password and once you have started to enter the password you have 20 seconds to finish it. If you exceed these limits, RX-1 automatically shuts off the program so that the operator is not kept busy.

4. Enter the RX-1 program password (default is 1996).

5. Hearing 2 BeepsA after entering the password means that the password is correct. At this moment the green lead should be blinking.

6. In the programming mode, when entering the codes the maximum time between two digits is 10 seconds. If you exceed this limit or dont finish programming of a feature in 20 seconds, RX-1 exits from the programming mode.

Any time during the programming, you can exit from the programming mode by dialing

* * or # #

- if you dial * * RX-1 directly shuts off the line and exits from the programming.

- if you dial # # you exit from programming and welcoming message gets activated.

- if you simply hang up the phone, RX-1 exits from the programming in 10 seconds and returns

to the normal mode.

Tones heard during the programming:

One Beep : - When recording of a message: Recording has ended

- When hearing of a message: Message has ended

Two Beep : - When heard after the password:

Password is correct and programming mode has been entered

- Entered code has been accepted and returned to programming mode

Three Beep : - Entered code has not been accepted and returned to programming mode

- Heard after the password:

Password is incorrect, exiting from programming

2. PROGRAMMING OF NUMBERS

RX-1 determines its functional parameters according to the programmable numbers. These parameters are; number for operator, number of digits for extension numbers, extension of fax, number to be dialed to activate the alarm, number for door bell and RX-1 password.

2.1 Programmable numbers:

Codes for programmable numbers are as follows:

N (Code)

First Value

Number to be programmed

0

0

Number of operator

1

2

Length of extension numbers

2

18

Extension for the fax

4

6#95

Alarm call number

5

*

Door bell function nr.

8

1996

Password for RX-1

TABLE.1

2.1. Programming of numbers:

Program format:

*

N

L

n1

n2

o

o

n4

N: code for the number to be programmed

L: how many digits will be entered

n1..n2: numbers to be programmed

1. Pick up the receiver, dial the extension number of RX-1.

2. After RX-1 opens up the line enter the password in order to enter the programming mode.

3. In order to start programming dial *.

4. First dial the function code (N) that you want to program and then dial the number of digits that will be used for that number.

5. Dial the number you want to program.

- the number you want to program can not have more than 4 digits.

- during the step 4, if you enter any number other the ones that are defined as N, the error

warning (3 Beep) is heard and RX-1 returns to the programming mode.

- during the step 4, after N if you enter a number bigger than 4 which is supposed to be the

number of digits, the error message is heard. If you enter the correct code (L 5) you can continue the programming from the same place. At this moment if you dial # you hear error warning and RX-1 returns to the programming mode.

2.3. Some Examples:

OPERATOR NUMBER: If the operator number is 0, the following should be

programmed:

*

0

1

0

number of operator

number of digits for the operator number

code for programming operator number

code for programming numbers

OPERATOR NUMBER: If it is 32, the following should be programmed:

*

0

2

3

2

LENGHT OF EXTENSION NUMBERS: If the number of digits for the extensions on PBX is 2, the following should be programmed:

*

1

2

*

*

second digit of extension number

first digit of extension number

nr. of digits for extensions

code for programming length of extensions

code for programming numbers

LENGHT OF EXTENSION NUMBERS: If it is 1 digit, the following should be programmed.

*

1

1

*

EXTENSION NUMBER OF FAX: If it is 23, the following should be programmed:

*

2

2

2

3

second digit of fax extension

first digit of fax extension

nr. of digits for fax extension

code for programming fax extension

code for programming numbers

ALARM CALL NUMBER: This is the number the PBX will call when the alarm gets activated and will read the alarm message. If the this number is programmed in the COMMON SPEED DIAL LIST as nr.90, the following should be programmed:

*

4

4

6

#

9

0

NOTE: 6# is the COMMON SPEED DIAL LIST access code.

DOOR BELL DIAPHONE MESSAGE: If after the door bell message you want the door to be opened ( dial 0) and cut the connection (*) with diaphone, the following should be programmed:

*

5

2

0

*

PASSWORD FOR RX-1: If the new RX-1 password is 1 * # 9 (4 digits), the following should be programmed:

*

8

4

1

*

#

9

3. MAINTENANCE CODES

During the programming mode of RX-1, it is possible to; reset RX-1, initialize INIT RX-1 (numbers and parameters returns to their initial values, however, messages remain as programmed) and activate/inactivate the Alarm Message.

3.1. Maintenance Codes:

Program format (During the RX-1 Programming mode):

*

9

1

F

F: Maintenance code

- The digit that is introduced after 9 identifies the length of the code, the codes that are not used (codes other than 0, 1, *, #) will not work.

CODE (F)

OPERATION

0

Alarm message is inactive

1

Alarm message is active

*

Reset RX-1 and activate Alarm Message

#

Initialize RX-1and reset

TABLE.2

3.2. Usage of Maintenance Codes:

3.2.1. Inactivating Alarm Message:

You can inactivate the Alarm Message on RX-1.

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line dial the RX-1 password in order to enter the programming mode.

3. Dial * 9 1 0.

4. If it is accepted you should hear 2 Beeps.

3.2.2. Activating Alarm Message:

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line dial the RX-1 password in order to enter the programming mode.

3. Dial * 9 1 1.

4. If it is accepted you should hear 2 Beeps.

- As default at the beginning, the Alarm Message is active.

3.2.3. Resetting RX-1:

In this case all the operations have been stopped and programming starts from the beginning.

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line dial RX-1 password in order to enter the programming mode.

3. Dial * 9 1 *.

- When you reset RX-1, the Alarm Message gets activated.

3.2.4. Initializing RX-1:

In this case all the operations have been stopped and all the values returns to their default values.

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line dial RX-1 password in order to enter the programming mode.

3. Dial * 9 1 #.

- When you initialize RX-1, the Alarm Message gets activated.

3.3. Some Examples:

ACTIVATING ALARM MESSAGE: In order Alarm Message to get activated after an Alarm warning, the following should be programmed:

*

9

1

1

INACTIVATING ALARM MESSAGE:

*

9

1

0

RESETING RX-1:

*

9

1

*

INITIALIZING RX-1:

*

9

1

#

4. DATA PROGRAMMING

With this process you enter the data that is needed for RX-1s operation. The first values of these data are for MX-1 type of PBX. After the installation of RX-1 card on MX-1, initializing RX-1 will be enough for the operation without any further programming. If you want to change these values, the number of rings for RX-1 to open the line, cadence information of the ring and cadence information of the system tones have to programmed. In order to program these data, you have to be in the RX-1 programming mode.

4.1. Programmable Data:

Data Code

Ring/Tone

RX-1 Version 2.1 Repeat and Cadence Default Values

(D)

Definition

Repeat

Cadence

0

external ring

1

2000 ms

1

internal ring

2

300/300/600 ms

2

external ring (reserve)

1

2700 ms

3

unanswered ring (reserve)

0

1200 ms

4

alarm warning ring

2

500/1500 ms

5

door bell warning ring

1

300/300/300/300/300 ms

6

unanswered ring

2

1000 ms

7

ring-back tone

-

300 ms

8

busy tone

-

500/500/500 ms

9

error tone

-

100/100/200 ms

TABLE.3

4.2. Programming number of ring/tone:

You can program the number of ring/tone in order RX-1 to open the line and read the messages.

Program format:

#

D

0

n

D: Data code

n: number of rings in order to open the line or number of tones in order to read the messages

To program:

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line, dial the RX-1 programming password in order to enter the programming mode.

3. For data programming dial #.

4. Dial the code for the operation (D) you want to program and then dial 0.

5. Enter the ring/tone number.

- You can program the number of ring/tone a value between 0 and 31. For the numbers with 2 digits, first dial * and then the number.

- After the step 5th, if you dial a value other than the values determined on the table.3 for D you will hear error tone (3 Beeps) and rx-1 will return the programming mode.

- If you program 0 as the number of ring/tone, RX-1 does not open the line for data.

4.3. Programming Ring/Tone Information:

Program format:

#

D

L

t1

o

o

t7

D: Data code (see table.3)

L: The number of ON/OFF times for the RING/TONE cadence

t: The values that shows the defined ON/OFF times (1-9, 0, *)

To program:

1. Pick up the receiver. Dial the extension number of RX-1.

2. When RX-1 opens the line, dial the RX-1 programming password in order to enter the programming mode.

3. For data programming dial #.

4. Dial the operation code (D) you want to program and then the length of the value that you are going to program as ring/tone cadence information (1-7).

5. Dial the value for the ring/tone cadence information.

- The maximum length of the value is 7 digits as ring /tone cadence.

- At the 4th step if you enter a value other than the ones that are defined on table.3, you will hear error tone (3 Beeps) and RX-1 will return to the programming mode.

- At the 4th step if you enter a value bigger than 8 you will hear an error tone, if you dial correct code ( L 8) at this moment, you can continue to program, if you dial #, the system returns to the programming mode.

4.4. Defining Cadence Information:

Cadence information is given as ON/OFF time periods that are defined as multiples of 100 ms units given at one ring/tone. Maximum 7 time periods can be defined. Each time period can be a value between 100 ms and 3,1 seconds. Values between 100 ms and 900 ms are defined with 1-9, 1 second is defined with 0, values bigger than 1 second are defined two digits that come after * (*24 = 2.4 sec, *07 = 0.7 sec). RX-1 recognizes the ring/tone according to this cadence information. The initial values of cadences are compatible with MX-1 type of PBX. Cadence starts with ring/tone and ends with ring/tone.

EXAMPLES:

NUMBER OF ALARM RING: If you want RX-1 to open the line after 3 rings, the following should be programmed:

#

4

0

3

nr. of rings needed to open the line

code for programming ring number

code for alarm feature

code for programming data

NUMBER OF DOOR BELL WARNING RING: If you want RX-1 to recognize the door bell after 1 ring, the following should be programmed:

#

5

0

1

INTERNAL RING CADENCE: For the MX-1 family, three values have to be entered:


RING RING


ON OFF O N SILENCE

300 MS 300 MS 600 MS

#

1

3

3

3

6

on time (ringing)

off time (silence)

on time

number if internal ring on-off time

code for internal ring cadence

code for data programming

EXTERNAL RING CADENCE: (Including the Turk Telekom MX-1 reception filter)


RING


ON SILENCE

2100 MS

It is enough to enter a single value: 21 (*21)

#

0

1

*

2

1

ERROR TONE CADENCE: (MX-1 family)


TONE TONE


ON OFF ON ON SILENCE

100 MS 100 MS < 200 MS >

Three values must be entered: 1, 1, 2

#

9

3

1

1

2

RECALL RING CADENCE: (MX-1 family)


RING


ON ON ON SILENCE

< 1000 MS >

A single value must be entered: 10 (=*10 or =0)

#

6

1

*

1

0

OR

#

6

1

0

RX-1 QUICK REFERENCE GUIDE

INSTALLATION

- Installed on top of external lines circuits with lifting screws

- POWER connector is connected to battery power tips

- An internal line is connected to LINE socket

- If wanted, a telephone set can be connected to PHONE socket

- Can be installed with an external box

RESET: Reset button is pushed only 1 second

INIT: It is pressed together with RESET button at the same time, as you release RESET

button you continue to press INIT button for 3 more seconds and than release it

OPTIONS:

INCREASING MESSAGE TIMES:

Length of external message can be increased from 12 seconds to 20 seconds

ALARM/DOOR MESSAGE OPTION:

When the alarm is activated, it reads a message to an external number, reads a welcoming message to people who ring the door bell and opens the door for them

ADVANCED MUSIC OPTION:

For the calls on hold, it plays 20 seconds continuous and repeating music or a message

EXTERNAL BOX:

RX-1 can be installed in a separate box other than the PBX

SYSTEM PROGRAMMING (MX-1 OFFICE / STUDIO)

Activating Robot Operator: Directing an external line to RX-1:

893 1 - external line no. - RX-1 extension no.

RX-1 Programming:

RX-1 program password: 1996

Exiting from programming: * *

Transition from programming mode to welcoming mode: # #

Transition from welcoming mode to programming mode: *

Message Recording/Listening: Recording: M# Listening: M*

M:Message No.

Message

Time A (sec)

Time B (sec)

0

External welcoming

12

20

4

Alarm warning

14

4

5

Door welcoming

6

4

6

No answer

1.5

2.5

7

Call transfer

2

3

8

Busy

2.5

3.5

9

Error

2

3

Programming of numbers: * - N - L - n1 n2 n3 n4

N: Code for the number to be programmed

L: Length of the number to be programmed

n1..n2: Numbers to be programmed

N:Code

Number Programmed

Initial Value

0

Operator extension

0

1

Length of extension numbers

2

2

Extension number of fax

18

4

Alarm call number

6#95

5

Door bell function nr.

*

8

Password for RX-1

1996

Maintenance Codes: * - 9 - 1 - F

F:Code

Operation

0

Alarm message is inactive

1

Alarm message is active

*

Resetting

#

Initializing

Data Programming:

Programming number of Ring/Tone: # - D - 0-n

D: Data code

n: Number of ring/tone needed for opening the line or reading a message

Programming Ring/Tone Cadence: # - D - L - t1t7

D: Data code

L: Number of ON/OFF time for programming cadence data

t1..t7: ON/OFF times 100ms

Initial Values

D:code

Ring/Tone Definition

Number of Ring/Tone

Cadence (on/off)

0

external ring

1

2000 ms

1

internal ring

2

300/300/600 ms

2

external ring (reserve)

1

2700 ms

3

no answer ring (reserve)

0

1200 ms

4

alarm warning ring

2

500/1500 ms

5

door warning ring

1

300/300/300/300/300 ms

6

no answer ring

2

1000 ms

7

ringing tone

-

300 ms

8

busy tone

-

500/500/500 ms

9

error tone

-

100/100/200 ms

WARNINGS

DURING THE INSTALLATION, PROGRAMMING AND USAGE OF RX-1 ROBOT SYSTEM, THE FOLLOWING ITEMS MUST BE TAKEN INTO CONSIDERATION

F JUMPERS on MR card have to be plugged as follows:

J1: Plugged JR: 1-2 JC: Empty

J2: Plugged JS: 1-2 JOP: 2-3

F There should not be any connection to the connectors; JVI, RLED and SOFC on the MR card.

F When you have any unwanted functioning of RX-1 robot operator such as not picking up the incoming calls, not transferring the calls, press the red button on the card (RESET button) for 1 second. This will stop functioning of the robot and restart its operation. In order to stop its operation in very a fast way; you dial 850 from the phone set that is connected to the RX-1s PHONE connector, in this way, all the incoming calls will reach to the operator. In order to put it back into operation you should dial 855-0 from the same phone set. In order to stop its operation from any other extension you should dial 858-123 (RX-1 personal password)-RX-1 extension number. In this case, all the extension numbers will be directed to this extension where you intervene to the system. To cancel this; dial 858-0-RX-1 extension number.

F If you use the option of increasing message duration, you have to record all the messages again because the places of initial messages will be changed. As long as the U990 socket is not being used, the JOP jumper must be between 2-3.

F In order RX-1 to pick up the incoming calls, there must be an extension number connected to the LINE connector of RX-1. Also, all the trunks that you want to be picked up by RX-1 must be directed to this extension (pay attention to day and night modes that they are programmed separately).

F On the robot card the fax detection feature works only when it receives a 1100 Hz (group 3) fax signal.

RX-1 transfers the calls to the operator even if the operator is busy by using CAMP-ON feature and sends the operator a warning signal (On mx-1 s/o 1.x and 2.x versions this feature is 20 seconds, 3.0 version it is 30 seconds). Operator can put the first call into hold or park and answer the other one. For normal extension to do same operation the system must have 3.0 version. To know the system version: 1) Pick up the receptor and hear the dial tone

2) Dial 8 2 7

If you hear: 3 times beep the system is having 3.0 version

2 times beep the system is having 2.0 or 2.1 version

error tone the system is having 1.0 or 1.1 version

For obtaining the version 3.0 please contact your distributor.

F On the extension on which the RX-1 is connected, the trunk access and door opening authority features must be canceled. RX-1 robot can respond to only one call at the very same time. When the robot is busy additional incoming calls will directly hear ringing tone, and when the robot completes its operation with the first caller it can handle the next caller. If you do not want the callers to wait while the robot is busy, you should use Call Forward Busy feature. For this, from the extension that is connected to the RX-1s PHONE connector (if there is not, it should be connected) you dial 877 ii (ii: the extension number to which the incoming calls will be directed when the robot is busy). You can use more than 1 RX-1 in order to use robot features for more than 1 caller at the same time.

F For the trunks that are connected to RX-1, Call Forward No Answer feature for one of the extensions has to be programmed. For this from the extension that is connected to the RX-1s PHONE connector you should dial, 856 ii (ii: the extension number to which the calls will be directed when RX-1 is not in the function).

F In order to record a welcoming message that is shorter than the given system time, 2 seconds after finishing the message press # key. Be sure that # key has not recorded into your message by listening to your message. At the end of the message you should not hear anything than 1 beep which indicates the end of the message, otherwise, RX-1 operation parameters will be effected.



A Number of Beeps indicates the version of the RX-1 Robot System



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